Issue: Improving performance through stakeholder interviews.
Situation: The organisation believed it knew its stakeholders' opinions, but actually there was debate about what those opinions were, and what impact they would have on sales and reputation.
Solution: Develop a survey and follow-up process to determine which issues most mattered to key stakeholders, how to make the results palatable and usable to the organisation, and how to ensure follow-up action.
Result: Year-on-year scores improved, loyalty from customers improved and the organization became more stakeholder oriented, and stronger in the market.
You may be convinced about the importance of the business cases, but why choose ren-new in particular? Why ren-new